| Core Generic Units |
| GSPA0112 |
Plan a complete activity |
3 |
2 |
| GSPC0312 |
Maintain quality and product care |
2 |
2 |
| GSEP0512 |
Follow OHS procedures and observe environment work practices |
2 |
2 |
| Specialized Units |
| BFCC0111 |
Process customer complaints |
3 |
3 |
| BFBD0212 |
Design and produce business documents |
3 |
3 |
| BFMS0312 |
Deliver and monitor a service to customers |
3 |
3 |
| BFBO0816 |
Manage personal, family, cultural and business obligations |
4 |
3 |
| BFBO0112 |
Investigate micro-business opportunities |
3 |
3 |
| BFBP0212 |
Develop a micro-business proposal |
3 |
3 |
| BFBR0412 |
Determine resource requirements for the micro business |
3 |
2 |
| BFBF0312 |
Organise finance for the micro business |
3 |
3 |
| BFTI0512 |
Comply with regulatory taxation and insurance requirements for the micro business |
3 |
3 |
| BFBO0515 |
Monitor and manage small business operations |
4 |
5 |
| BFFR0312 |
Maintain financial records |
3 |
3 |
| BFMB0315 |
Market the small business |
4 |
5 |
| BFSR0316 |
Support the recruitment, selection and induction of staff |
4 |
5 |
