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Title: Certificate I in Business (Administration Services )
Code: BFBA10417
Level: 1
Accreditation date: 6th December 2017
Accreditation Expiry: 6th December 2022
Course status: Under review 

Providers that have approval to deliver this course:


Course structure:

Code Title Level Credits
Core Generic Units
GSHS0112 Follow workplace health, safety and security procedures 1 3
GSOWC212 Conduct workplace communication 2 2
GSRM0812 Receive and pass on messages to facilitate communication flow 1 1
GSTW0412 Contribute to team work 1 1
GSUC0212 Develop knowledge on basic mathematics using calculators 1 2
Core Industry Units
BFBE0211 Work effectively in a business environment 2 3
BFCS0111 Deliver a service to customers 2 3
BFTC0111 Communicate on the telephone 1 2
BFRP0211 Receive and process service request  2 3
Specialised Units
BFOE0111 Use office equipment 1 3
BFET0111 Develop basic knowledge on business and economy  1 3
BFCI0111 Provide information to clients 2 3
BFHM0311 Handle mail 1 1
BFKS0412 Develop keyboard skills 1 2
Elective Units
BFSS0111 Create and use simple spreadsheet in excel 2 2
BFCG0611 Create charts, graphs and tables using excel 3 3
BFBB0111 Develop knowledge on basic bookkeeping 1 3
BFRB0211 Reconcile bank statements 1 2