| Core Generic Units |
| GSDC0712 |
Develop basic communication skills |
2 |
2 |
| GSWS0212 |
Follow work place safety procedures |
2 |
3 |
| GSPC0312 |
Maintain quality and product care |
2 |
2 |
| GSUC0212 |
Develop knowledge on basic mathematics using calculators |
1 |
2 |
| Core Industry Units |
| ITWE0212 |
Work and communicate effectively in an IT environment |
2 |
3 |
| ITIC0712 |
Interact with ICT clients |
2 |
2 |
| ITOH0312 |
Use computer operating system and hardware |
2 |
3 |
| ITPS0111 |
Apply problem solving techniques to routine malfunctions |
2 |
2 |
| ITHN0512 |
Connect and use a home-based local wireless network |
2 |
3 |
| Specialised Units |
| ITCH0311 |
Connect internal hardware components |
3 |
4 |
| ITCC0811 |
Care for computer hardware |
3 |
4 |
| ITPS0711 |
Provide first-level remote helpdesk support |
3 |
4 |
| ITLD0511 |
Create a mark-up language document to specification |
3 |
3 |
| ITDA0211 |
Identify and resolve network problems |
3 |
3 |
| ITDD0111 |
Design basic organisational documents using computer packages |
2 |
4 |
| ITDP0211 |
Detect and protect from spam and destructive software |
2 |
2 |
| ITIP0112 |
Incorporate indigenous needs and perspectives into IT environment |
2 |
4 |
| Elective Units |
| EERC0711 |
Repair basic computer equipment faults by replacement of modules/sub-assemblies |
2 |
4 |
| BFBB0111 |
Develop knowledge on basic bookkeeping |
1 |
3 |
