| Core Generic Units |
| GSBC0112 |
Apply basic communication skills |
1 |
2 |
| GSWC0112 |
Work with colleagues and customers |
1 |
3 |
| GSHP0112 |
Follow work place hygiene procedures |
1 |
2 |
| GSHS0112 |
Follow workplace health, safety and security procedures |
1 |
3 |
| GSUC0212 |
Develop knowledge on basic mathematics using calculators |
1 |
2 |
| Core Industry Units |
| THCM0111 |
Clean and maintain premises and equipment |
1 |
2 |
| BFTC0111 |
Communicate on the telephone |
1 |
2 |
| THTI0111 |
Develop and update tourism industry knowledge |
1 |
2 |
| THHS0111 |
Apply hospitality skills in the workplace |
2 |
3 |
| THCS0111 |
Provide customer care service |
1 |
2 |
| THCF0111 |
Receive and process customer's feedback |
2 |
2 |
| THQP0212 |
Maintain the quality of perishable supplies |
2 |
3 |
| THAD0111 |
Offer arrival and departure assistance |
2 |
2 |
| Specialized Units |
| THVD0211 |
Source and provide Vanuatu destination information and advice |
2 |
3 |
| THVI0111 |
Provide visitors information |
2 |
2 |
| THPR0111 |
Prepare rooms for guests |
2 |
3 |
| THNA0511 |
Prepare and serve non-alcoholic beverages |
2 |
3 |
| THKS0111 |
Receive and store kitchen supplies |
2 |
3 |
| Elective Units |
| BFBB0111 |
Develop knowledge of basic bookkeeping |
1 |
3 |
| THSD0612 |
Prepare simple dishes |
1 |
2 |
