| Core Generic Units |
| GSHP0112 |
Follow workplace hygiene procedures |
1 |
2 |
| GSDC0712 |
Develop basic communication skills |
2 |
2 |
| GSBC0112 |
Carry out basic workplace calculations |
1 |
2 |
| GSOW312 |
Organize workplace information |
3 |
2 |
| Core Industry Units |
| THHI0111 |
Develop and update hospitality industry knowledge |
1 |
2 |
| THHS0111 |
Apply hospitality skills in the workplace |
2 |
3 |
| Specialised Units |
| THUC0111 |
Develop knowledge on different types of chemicals and their use |
2 |
3 |
| THLC0211 |
Launder linen and guest clothes |
2 |
3 |
| THLD0111 |
Laundering and distribution of linen (incl. guest linen) |
3 |
3 |
| THCO0211 |
Control and order laundry and housekeeping stock |
3 |
4 |
| THRS0311 |
Receive and store laundry and housekeeping stock |
3 |
2 |
| THPS0211 |
Provide porter services |
2 |
2 |
| THCM0111 |
Clean and maintain premises and equipment |
1 |
2 |
| THLR0111 |
Develop knowledge on different types of linens and other room supplies |
2 |
3 |
| THHK0211 |
Provide housekeeping services to guests |
2 |
1 |
| THPR0111 |
Prepare rooms for guest |
2 |
3 |
| THCR0111 |
Check rooms and report maintenance |
3 |
3 |
| THLF0211 |
Provide lost and found facility |
3 |
2 |
| THUE0211 |
Using manual and electrical equipment |
3 |
3 |
| THMO0411 |
Monitor work place operations |
3 |
4 |
| THCF0111 |
Receive and process customer's feedback |
2 |
2 |
| THSS0111 |
Receive and store stock |
2 |
2 |
| Elective Units |
| BFKR0211 |
File and keep records |
1 |
3 |
