During a Self-Review the Registered Provider must evaluate its outcomes and processes across all its operations, over its entire period of current registration. The Self-Review is conducted in preparation for the External Review. This process is built on the key audit principle that the provider is responsible for its own quality.
The Self-Review is normally conducted between 18 and 12 months before the expiry of the provider's registration. It is a large-size project that should not be underestimated and must be carefully planned and executed. The Self-Review must be completed and its findings reported to the VQA before the VQA will conduct the External Review.
During the External Review, the VQA will identify the quality of the provider's outcomes and processes, based on the Self-Review Report and an independent investigation which includes an extensive site visit. As a result of an External Review, a provider will be assigned a Quality Assurance Status (Refer to the Quality Audit Policy for further details).
Providers must read the documents listed below in detail before they begin their Self-Review.
Relevant documents are found in the Self-Review and External Review documents section.
| PSET Quality Audit Policy | The overarching policy for all Quality Audit activities |
| Quality Audit Guidelines - Registered Providers | The guidelines for all internal Quality Audit activities |
| Template for Self-Review Report | The template that the provider must use to report on its Self-Review activities |
| Guide for Completing the Self-Review Report | The guide to assist the provider with writing its report. |
Internal Monitoring is the process through which a provider identifies its own strengths, risks, areas for improvement and progress in providing quality education and training. The process is built on the key audit principle that the provider is responsible for its own quality.
Annually, no later than 31 March, the provider must summarise its internal monitoring findings in the Annual Internal Monitoring Report. Submission of this report is a requirement stated in the VQA Act No.1 of 2014.
External Annual Monitoring is for VQA to verify the ongoing quality of the provider's education and training services on the basis of the Registered Provider's Annual Internal Monitoring Report.
Providers must read the documents listed below in detail before they engage in Internal Monitoring.
Relevant documents are found in the Internal and External Annual Monitoring documents section.
| PSET Quality Audit Policy | The overarching policy for all Quality Audit activities |
| Quality Audit Guidelines - Registered Providers | The guidelines for all internal Quality Audit activities |
| Template for Annual Internal Monitoring Report | The template that the provider must use to report on its internal monitoring activities |
| Guide for Completing the Annual Internal Monitoring Report | The guide to assist the provider with writing its report. |
The purpose of the Internal and External Post-Registration Monitoring is, for a newly Registered Provider, to identify how well it is implementing its Quality Management System and Internal Monitoring Plan, and complying with the conditions for registration.
The process is built on the key audit principle that the provider is responsible for its own quality. Therefore, the provider must first develop an internal monitoring plan, and subsequently implement this plan. A report on its progress must be submitted to the VQA no later than six months after the registration date.
During the External Post-Registration Monitoring activity, the VQA will verify the provider's report, and identify any issues for which the provider may require support.
Providers must read the documents listed below in detail before they engage in Internal Post-Registration Monitoring.
Relevant documents are found in the Internal and External Post-Registration Monitoring documents section.
| PSET Quality Audit Policy | The overarching policy for all Quality Audit activities |
| Quality Audit Guidelines - Registered Providers | The guidelines for all internal Quality Audit activities |
| Template for Internal Post-Registration Monitoring Report | The template that the provider must use to report post-registration monitoring activities |
| Guide for Completing the Internal Post-Registration Monitoring Report | The guide to assist the provider with writing its report. |
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