VQA ICT Staff Training Program
A Strategic Framework for a More Confident and Efficient Workforce
Purpose Statement
To equip all staff with the essential technical, administrative, and procedural skills necessary to perform their roles with confidence, efficiency, and security. By standardizing knowledge, we foster a cohesive and productive workforce, enhancing VQA’s operational excellence.
Our Core Goals
Enhance Operational Efficiency
Reduce procedural errors and save time by ensuring proficiency in core software and VQA registers.
Improve Data Integrity & Security
Minimize risks and ensure reliable records through proper data entry, file management, and security protocols.
Strengthen Collaboration
Empower staff to use tools like Teams and SharePoint for better communication and teamwork.
Measurable Objectives
Training Module Proficiency
This chart shows the key areas of focus in our training program, weighted by their importance to achieving our overall goals. Each objective is designed to be specific and measurable.
Final Competency Target
All staff will pass a final competency assessment, demonstrating mastery of the core modules.
From Outcomes to Long-Term Impact
The training program is designed to create immediate, tangible outcomes that build over time to generate significant, long-term organizational impact.
Immediate Outcomes
- Reduced task completion time
- Fewer version control issues
- Improved data entry accuracy
- Increased use of collaboration tools
- Decreased security incidents
Long-Term Impact
- More self-sufficient workforce
- Enhanced organizational productivity
- Improved service delivery & reputation
- Culture of continuous learning
- Greater adaptability to new tech
The VQA ICT Staff Training Graduate Profile
Digital Fluency
Effortlessly uses M365 for daily tasks, from reports to project management.
Data Integrity
Follows best practices for data entry in VQA registers, ensuring accuracy.
Seamless Collaboration
Leverages SharePoint and Teams to communicate and co-author effectively.
Procedural Acumen
Adheres to all VQA-specific IT procedures, ensuring asset safety.
Resilience
Navigates common IT challenges and unforeseen events to minimize work disruptions.
Professional Leadership
Acts as a skilled steward of digital resources and a leader in their own development.